Terms of Service

Last updated: 13 July 2026

1. Who we are

BOMwatch is operated by Tim Stevens Ltd, a company registered in England and Wales ("we", "us"). Contact: hello@getbomwatch.com.

2. The service

BOMwatch connects to your Xero organisation to monitor component stock levels, calculate Build-to-Stock limits from your Bill of Materials, and (where enabled) automatically post stock-deduction records to your Xero when you sell products. The service is provided on a subscription basis with a free trial.

3. Your account

• You sign in with your Xero credentials; one BOMwatch account exists per Xero organisation.
• You must be authorised to connect the Xero organisation you sign in with.
• You are responsible for the accuracy of your Bill of Materials and your Xero data. BOMwatch calculations are only as accurate as the data provided.

4. Automatic stock sync

When you enable automatic stock sync, you authorise BOMwatch to read sales invoices in your Xero organisation and to create stock-deduction invoices (zero-value sales invoices against a dedicated "BOMwatch Sync" contact). You can disable this at any time in Settings. We recommend you review the postings during your trial and satisfy yourself they suit your bookkeeping before relying on them. You (or your accountant) remain responsible for your accounting records.

5. Subscriptions, trials and billing

• New accounts receive a free trial (currently 14 days) with all features enabled.
• Paid plans are billed monthly in advance via Stripe. Prices are shown exclusive of VAT, which is added where applicable.
• Plan limits apply to the number of stock lines monitored. If you exceed your plan's limit we will tell you and allow a grace period (currently 7 days) before your displayed items are capped to your plan limit. We never delete your data.
• You may cancel at any time; your plan remains active until the end of the paid period. We do not offer partial-month refunds.
• Prices are reviewed periodically (typically annually). We will give at least 30 days' notice of changes. Founding-customer accounts always pay the then-current Growth plan rate while retaining Pro-level entitlements.

6. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Support is provided by email at hello@getbomwatch.com.

7. Liability

BOMwatch is a monitoring and automation aid; it does not replace your own stock control, purchasing judgement, or accounting responsibilities. To the maximum extent permitted by law, we exclude liability for business losses (including lost profits, production downtime, or stock-outs) arising from use of, or inability to use, the service, and our total liability in any 12-month period is limited to the subscription fees you paid in that period. Nothing in these terms limits liability that cannot be limited by law.

8. Your data

How we handle your data is described in our Privacy Policy. You can disconnect BOMwatch from your Xero organisation at any time from within Xero (Settings → Connected apps) or by contacting us.

9. Changes and termination

We may update these terms; material changes will be notified by email or in the product with at least 30 days' notice. We may suspend or terminate accounts that breach these terms or misuse the service. You may close your account at any time by contacting us.

10. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.